Citizen Satisfaction Survey

Consultation has concluded


The City of Guelph is inviting you to participate in our second citizen satisfaction survey to help inform service delivery and to improve your experience as a citizen!


We’re always looking to better understand your needs and expectations, and the Citizen Satisfaction Survey will help us do just that.

Your feedback will help us look at our service delivery from your point of view. You will be able to help us identify trends, contribute to service reviews, develop baseline performance data, and integrate this into corporate strategy work, all with the goal of improving your overall citizen experience.

This survey is voluntary, and results are confidential.

Tile photo credit: Karolina Kuras


The City of Guelph is inviting you to participate in our second citizen satisfaction survey to help inform service delivery and to improve your experience as a citizen!


We’re always looking to better understand your needs and expectations, and the Citizen Satisfaction Survey will help us do just that.

Your feedback will help us look at our service delivery from your point of view. You will be able to help us identify trends, contribute to service reviews, develop baseline performance data, and integrate this into corporate strategy work, all with the goal of improving your overall citizen experience.

This survey is voluntary, and results are confidential.

Tile photo credit: Karolina Kuras

  • CLOSED: This survey has concluded. Thank you.

    We are conducting a survey among residents of Guelph to collect feedback regarding important municipal issues, satisfaction with programs and services provided by the City, and how residents interact with their city. 

    Your participation is voluntary. All individual responses will be kept confidential and will be used for further program development and optimization only. Non-identifiable summaries of responses may be developed and shared publicly.

    Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy Act  (MFIPPA) is collected under the authority of the Municipal Act, 2001, and in accordance with the

    We are conducting a survey among residents of Guelph to collect feedback regarding important municipal issues, satisfaction with programs and services provided by the City, and how residents interact with their city. 

    Your participation is voluntary. All individual responses will be kept confidential and will be used for further program development and optimization only. Non-identifiable summaries of responses may be developed and shared publicly.

    Personal information, as defined by Section 2 of the Municipal Freedom of Information and Protection of Privacy Act  (MFIPPA) is collected under the authority of the Municipal Act, 2001, and in accordance with the provisions of the MFIPPA.

    For more information about the project please contact the Office of the Chief Administrative Officer at 519–822-1260 x 2120 or at jennifer.smith@guelph.ca

    For questions regarding the collection, use and disclosure of this information please contact the Program Manager Information, Privacy and Elections at
    519-822-1260 extension 2349 or at privacy@guelph.ca

    Consultation has concluded