Transit - reloadable fare card

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Consultation has concluded

A blue geometric design with the words "Transit - On your way"

We’re introducing a reloadable fare card later this year—making paying fares on our Guelph Transit buses faster, easier and more secure.

We’re asking transit customers—current and future—to tell us where they would like to reload their fare card. Options include online, telephone, in person at a City facility, self-serve kiosk, or other (e.g. retail location near home or workplace).

Public input will help us to choose where to make the cards available for purchase or reloading. Survey closes October 4.

The new card has many benefits including the convenience to add value on the card in person or online. Customers choosing to reload online eliminates the need to line up each month at a City facility or retailer to purchase a monthly bus pass. Cash fares will continue to be accepted, but paper tickets will be phased out once the new cards are available.

If you are 18 years of age or older, and take the survey, you are eligible for a chance to win a monthly transit pass.

We’re introducing a reloadable fare card later this year—making paying fares on our Guelph Transit buses faster, easier and more secure.

We’re asking transit customers—current and future—to tell us where they would like to reload their fare card. Options include online, telephone, in person at a City facility, self-serve kiosk, or other (e.g. retail location near home or workplace).

Public input will help us to choose where to make the cards available for purchase or reloading. Survey closes October 4.

The new card has many benefits including the convenience to add value on the card in person or online. Customers choosing to reload online eliminates the need to line up each month at a City facility or retailer to purchase a monthly bus pass. Cash fares will continue to be accepted, but paper tickets will be phased out once the new cards are available.

If you are 18 years of age or older, and take the survey, you are eligible for a chance to win a monthly transit pass.

  • Reloadable fare card survey

    Please take this short survey to let us know where you would like to reload your transit fare card. We will use your feedback to choose where to make the cards available.

    Remember to opt into the contest when you have completed the survey for a chance to win a monthly transit pass. You must be 18 years or older to enter the contest.

    Consultation has concluded
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