Transit Stop Accessibility

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The City of Guelph is conducting a compliance check under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

As part of this compliance check, Guelph Transit wants your input on which bus stops and shelters do not meet the accessibility needs of Guelph residents.

Guelph Transit has budget available each year to upgrade bus stops that do not yet have concrete pads and to add shelters where needed. Your feedback will help us identify stops to upgrade in the future.

More information about the Accessibility for Ontarians with Disabilities act and our service standards are available in the 'More information' tab below.

What we did

From April 4 to May 7, 2023, we sought out community feedback to help us prioritize which transit stops require shelters, concrete pads and benches to meet the accessibility needs of our community. Check out the engagement summary in our Documents section on this page for what we heard and our next steps.

We always want the community to share information with us whenever there are accessibility concerns for our stops or busses so we can address those concerns quickly.

Please contact our administration office:

Email: transit@guelph.ca
Call: 519-822-1811
TTY: 519-826-9771


The City of Guelph is conducting a compliance check under the Accessibility for Ontarians with Disabilities Act (AODA), 2005.

As part of this compliance check, Guelph Transit wants your input on which bus stops and shelters do not meet the accessibility needs of Guelph residents.

Guelph Transit has budget available each year to upgrade bus stops that do not yet have concrete pads and to add shelters where needed. Your feedback will help us identify stops to upgrade in the future.

More information about the Accessibility for Ontarians with Disabilities act and our service standards are available in the 'More information' tab below.

What we did

From April 4 to May 7, 2023, we sought out community feedback to help us prioritize which transit stops require shelters, concrete pads and benches to meet the accessibility needs of our community. Check out the engagement summary in our Documents section on this page for what we heard and our next steps.

We always want the community to share information with us whenever there are accessibility concerns for our stops or busses so we can address those concerns quickly.

Please contact our administration office:

Email: transit@guelph.ca
Call: 519-822-1811
TTY: 519-826-9771


  • CLOSED: This survey has concluded.

    Guelph Transit Stop Accessibility Survey

    We’re trying to understand which bus stops and shelters in Guelph should be prioritized for added accessibility features. 

     Not all of our bus stops are accessible for people with disabilities, but we’re working on it. 

    Guelph Transit has budget available each year to upgrade bus stops that do not yet have concrete pads and some funds to add shelters where needed. 

    Concrete pads go a long way to improving accessibility for our transit users. They provide a solid surface connecting the sidewalks to the curb and support better access for people who use a mobility device or those who experience impairments that make uneven ground harder to navigate. For more information on our Transit Stop service standards and how we determine which stops to upgrade, check out the More information section on this page.

    Please help us identify which stops to upgrade in the future. 

    Take Survey
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Page last updated: 27 Jun 2023, 12:24 PM